Order processing time: 1-2 business days for in-stock items before dispatch. Pre-order items are processed when the item becomes available, as stated on the product page. Free standard shipping on orders of $100 or more within the US. Orders under $1

Order processing time: 1-2 business days for in-stock items before dispatch. Pre-order items are processed when the item becomes available, as stated on the product page. Free standard shipping on orders of $100 or more within the US. Orders under $100 are shipped at a flat rate of $9.90. Standard delivery: typically 5-7 business days after dispatch. Orders are fulfilled and shipped directly from our manufacturer. Express shipping is available to the contiguous United States for a flat rate of $10. Express orders ship via FedEx and typically arrive in 3-5 business days. Express shipping is currently unavailable for residents of Alaska and Hawaii. We offer a 30-day return window from the date of confirmed delivery. Return shipping costs and a return handling fee may apply depending on the reason for return; our team will confirm any applicable fees when processing your request. Weekends and federal holidays may impact shipping speed. If you have not received a shipping confirmation within 3 business days of your order confirmation (for in-stock items), please contact happycustomer@viture.us with your order number.

US Orders

All order with in-stock items will be shipped out the next business day. We offer 30-day returns with a full refund, no restocking fee needed.We are happy to ship worldwide at a flat rate of $25; currently, we can deliver to Austria, Australia, Belgi

All order with in-stock items will be shipped out the next business day. We offer 30-day returns with a full refund, no restocking fee needed. We are happy to ship worldwide at a flat rate of $25; currently, we can deliver to Austria, Australia, Belgium, Bulgaria, Canada, Croatia, Czechia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom. Estimated delivery time for international orders is 6 to 12 business days.Orders arriving in international destination countries may be subject to customs clearance procedures which may cause further delays in delivery as well as incur duties or taxes as assessed by customs officials. VITURE, Inc. has no control over this process, and any additional fees are the responsibility of the customer.

International Orders

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What iPhones can use the VITURE X-Ray Pro? Is there anything else we have to use?

Which devices are compatible with VITURE Luma Series XR Glasses?

What's the difference between Luma, Luma Pro, Luma Ultra and Beast? Which One Should I choose?

What are XR glasses? How do Luma models differ from VR headsets?

What's new in the Luma series (Luma, Luma Pro, Luma Ultra) and Beast?

What are the resolution and refresh rate of Luma and Beast?

What are the field of view (FOV) and screen size?

What about the screen quality and brightness?

Does Luma support native 3D (SBS) video?

How does Electrochromic Film work?

What are 3DoF and 6DoF capabilities on Luma and Beast?

Which models support myopia (diopter) adjustment?

How do I get the sharpest view?

How do I choose the right IPD size?

How is the audio output on Luma and Beast?

What’s included in the box?

Luma Series XR Glasses — Specs & Functions

What does the Pro Neckband do?

What is the battery life and charging capacity?

What apps are supported on the Pro Neckband? How do I install them?

What are SpaceWalker and Android modes on the Pro Neckband? How do I switch between them?

How do I use hand gestures on the Pro Neckband?

What is Ambient Mode and how do I enable it?

Pro Neckband — Specs & Functions

Which devices work with VITURE Pro Mobile Dock?

Does the Pro Mobile Dock support 3D?

What is the battery capacity and passthrough power?

Mobile doc - Specs & Functions

What is the HDMI XR Adapter used for?

Can I watch SBS 3D with the HDMI XR Adapter?

What does the USB-C XR Charging Adapter do, and which devices are compatible?

Adapters — USB-C XR Charging Adapter & HDMI XR Adapter

What is SpaceWalker app and where can I use it?

What is Immersive 3D and where can I use it?

Do I need to pay for SpaceWalker and Immersive 3D apps?

How do I enable 3DoF/6DoF in SpaceWalker app?

What if I want to use SpaceWalker and Immersive 3D apps on my PC without a USB-C port that supports DisplayPort Alt Mode?

Why is the screen black when I watch movies or TV series using Immersive 3D on my computer?